Return Policy

Thank you for your purchase! We hope you are happy with your order.

 

However, if you are not completely satisfied with your purchase for any reason, you may return it to us for store credit only. Please see below for more information on our return policy.

 

RETURNS

All items must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused conditions, with all original tags and labels attached.

 

RETURN PROCESS

To return an item, please email customer service at [email protected] to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number place the item securely in its original packaging and the return form provided, then mail your return to the following address:

MyBeanieBabies, LLC

Attn: Returns Dept.

RMA#:

3525 Quakerbridge Road

Suite 5100

Hamilton, NJ 08619

United States

 

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

 

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least seven (7) days from the receipt of your item to process your return. We will notify you by email when your return has been processed. 

 

EXCEPTIONS

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

 

Please Note

• A 15% restocking fee will be charged for all returns.
• Sale/discounted items are FINAL SALE and cannot be returned.

 

QUESTIONS

If you have questions concerning our return policy, please contact us at:

Phone: 609.436.9089

Email: [email protected]